Contact Us

NOTE: There may be up to a 48 hour delay for posting some information into your online account.

For a Medical Emergency - Dial 911

**Forgot your password? Go to the log-on screen, enter your username, and click the ‘Forgot your Password’ link.

Call the New England Baptist Hospital - IT Help Desk at (617) 754-5300 if:
[Hours: Monday -Friday 8:00am - 4:30pm]

• You have a Patient Portal “My NEBH Online” account and need your password to be reset
• You are experiencing an issue connecting to the patient portal

Call your physician’s office for:

• Questions about the health information from your physician
• To request your physicians office record

Call New England Baptist Hospital - Health Information Management at (617) 754-5080 if:
[Hours: Monday -Friday 8:00am – 4:30pm]

• You want to request additional hospital medical records not contained in your patient portal account

Quick Reference Guides

• Patient Portal - Getting Started
• Patient Portal - Medical History